Frequently Asked Questions

Should I be choosing the songs the band performs? How does it work?

The band is happy to learn your first dance song, even if it is not listed on our published song list. We ask all our clients to let us know what songs they do not want the band to play and keep this to a max of 10. You can choose those songs from our published song list, or let us know which songs you have in mind. This way, we will not include them on the DJ music playlist as well. If you would like to give us an idea of the songs you do like, please list them in the planning form. We will have everyone up dancing, and by trusting us to read the crowd and manage the flow this will be the winning formula to a fantastic party!

Can I pay by credit card?

Yes! Your deposit and/or final balance can be paid by credit card. We accept – Visa, MasterCard, and Discover. Credit card payments can be made over the phone by calling our office at 888-400-5013 or included on your Performance Agreement.

How long are band breaks?

Band breaks are 10 to 15 minutes in length. During a 4 hour wedding reception, the band would typically take two to three breaks, depending on the needs of your guests.

What does a time block mean? Can I split up the time?

A time block means that services will start and stop within the number of hours contracted. For example, if you hired the band for a 4 hour time block and your reception starts at 7pm, then services would end at 11pm. Any services requested beyond the contracted number of hours would be considered overtime. The band does not split up the time block.

What time does the band setup?

The band will arrive for load-in and setup 2 hours prior to the start of your cocktail hour. For example, if your cocktail hour starts at 6pm, the band would arrive by 4pm and be finished with sound check by 5:45pm, or before your guests arrive.

When is the best start time for the band’s time block?

As soon as the doors open to the reception. You want your guests entering the room while the band is playing to create the right atmosphere. This is the best case scenario.

What songs can the band play?

Our “Song List” indicates the most popular songs requested by clients. However, if you don’t see your favorite on the list, simply ask. It’s possible that we know it. Here is a link to our online published song list. www.eliteshowband.com/Songs

My first dance song is 4 minutes long. Do you play the whole song?

All specialty songs are trimmed down to approximately 2 minutes to 2 minutes 30 seconds in length. This is considered the perfect amount of time, according to our past clients.

Can someone come up and perform with the band?

If the bride and/or groom would like to perform, this is something we have done in the past.  However, other family members and friends would have to provide their own pre-recorded music track and perform without the assistance of the band.

Timeline, where do I start?

The best way to start is with the beginning and end times. For example: cocktail hour starts at 6pm and ends at 7pm, reception starts at 7pm and ends at 11pm.

I am concerned about volume. How is it managed?

We have a professional sound technician who manages the volume throughout the evening based on the needs of the room. We have experience managing even the most acoustically challenging venues.

Do you bring a stage? Do I need to provide one for the band?

No, we do not bring a stage. However, some venues provide a stage or can point you in the right direction if needed. We are happy to perform whether it’s on a stage or not.

What is a band “Green Room/ Personal Room”?

This is the place where the band will go to get changed for the performance, eat their vendor meal, and take any breaks throughout the evening. This can be as simple as a conference room. It just needs an appropriate amount of space, tables, and chairs to accommodate our team.

What type of food does the group require for the vendor meal?

Some options for the vendor meal are: a chicken dish, a pasta dish, or even sandwiches and salads. It’s best to stay away from any fish dishes due to allergies. Bottled water is preferred. We love coffee and tea, when available.

How do gratuities work?

We leave gratuities up to the customer. Although not required, it’s certainly appreciated.

Why so many vendor meals?

Each band package includes the number of musicians, plus a sound technician and stage manager.

I’m hiring a 3rd party Day-Of Coordinator, what do i need to know?

It will be the responsibility of the client to share details regarding their wedding to their *3rd party day-of coordinator. The Elite Show Band will follow the timeline which is confirmed during your conference call 2 weeks prior to your wedding. Our privacy policy limits the release of client information to anyone not directly associated to the Performance Agreement.  (* 3rd party day-of coordinator is someone not employed by your venue.)

Seating for hearing sensitive guests

Some guests may be hearing sensitive and placing them near speakers can cause them discomfort. It is important to remember that right in front of the band’s speaker is louder than other areas in the room. We want all your guests to have a wonderful evening and a small adjustment in seating can make a world of difference to some of your guests!